First of all you should expect a company, an
office and a culture that is committed to supporting you so that you can
support your clients.
You should expect to receive the tools,
training, coaching, and support that will keep you focused on what you do
best: generating leads, building
relationships, earning referrals, closing transactions, and making dreams come
true.
You should expect a broker committed to helping
you build a business plan that will allow you to realize your personal and
professional goals. A broker whose job
it is to see you succeed on your own terms and by your own rules.
You should expect an administrative and support
staff that share your commitment to your clients and are prepared to help you
offer world class service every day.
You should expect the latest technology that
supports your business, mission and values.
You should find technology that supports your marketing and advertising
initiatives, technology that supports working by referral, and technology that
allows you to focus on what you do best.
Technology that Supports Your Marketing and Advertising Initiatives
We use the internet to not only advertise our
listings but also to build brand awareness and to make an emotional connection
with the public.
Each agent has a personalized ROOST Real Estate
Co. landing page that puts them front and center as the brand. Our company website offers detailed
information about our company and the services we provide. Each agent receives
a @ROOSTRealEstateCo.com email address.
Social Media has become the number one tool for
building brand awareness. ROOST Real
Estate Co. has a dedicated marketing service building our presence and brand
awareness through Facebook, Twitter, Instagram and YouTube.
Our marketing and advertising initiatives also
have a place for print. We have
partnered with Holmes Marketing Services
to create on-demand business cards, marketing brochures, postcards and various
other mailers and collateral materials designed to build brand awareness and
market share.
Technology that Supports
Working by Referral
We close transactions – a lot of transactions –
but it is the relationships we build along the way that keep our business
growing and flourishing.
We offer each agent Referral Maker CRM (Client Relationship Manager). This desktop and mobile platform is
offered by Buffini and Company our
training and coaching partners. Referral
Maker will allow you to track your referral creating activities, relationships,
and transactions. Most importantly, it
will help you turn these activities into an income stream that will support
your personal and business goals now and well into the future.
A key tenant of ‘working by referral’ are the
personalized Buffini and Company designed monthly Item of Value mailings. We will mail up to 100 Items of Value each month to your very best clients at no cost
to you. This jump start to the Working
by Referral business model is one of the most valuable services we provide.
Technology That
Allows You To Do What You Do Best
A real estate professional focused on building
relationships, generating leads, and closing transactions doesn’t always have
time for all of the ‘backstage’ activities that make the ‘on stage’ work
possible. That is why we offer each agent
a complete productivity package designed help our agents more time with their
clients and customers.
Each agent is set up with an account at Centralized Showing Services or Showingtime
Showing Service to eliminate the need to personally set up showings on
their listings. Both of these services
provide a mobile app that allows each agent to quickly and easily tailor the
service to the needs of each seller. CSS
also will automatically ask the showing agents for feedback and that feedback
can be shared directly with the seller in real time.
Each agent is set up with a Dotloop account. Dotloop
allows agents to create contracts and listing packages electronically on their
desktop computers or mobile devices. It
provides a secure platform for obtaining signatures electronically and ensuring
that contract packages are complete for compliance purposes.
Each agent is set up with a personal 8X8 Phone Number. Our offices are equipped with an 8X8
state-of-the-art cloud based auto attendant and voicemail system. Through either a desktop computer or mobile
app, agents can direct their incoming calls to ring through to their desk, home
office, cell phone, a fellow team member, or to voicemail at select times of
the day. Agents can be notified about
voicemail messages via email.
The 8X8 system also allows each office to tailor
their answering and communication services to the needs of their specific
clients and market.
Making Sure It All
Works – The Agent Service Manager (ASM)
A key member of each office staff is the Agent Service Manager (ASM). The Agent Services Manager’s sole
responsibility is to support the daily business activities of the agents
assigned to him or her.
The ASM manages all of the agent services
discussed above and provides ongoing training and support as needed.
The ASM’s number one goal at ROOST Real Estate
Co. to ensure that our agents are getting the greatest benefit from the tools
we provide.
